Team
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Our team of consultants are seasoned Vice President, CIO level subject matter experts who have experience as top level executives and so bring the experience in there fields to help solve your business and technology consulting needs.
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Michael "Mike" Doyle, Chief Technology Officer
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Mr. Doyle focuses on I.T. Management at the level of experience as Vice President, CIO, on Program and Project Management and Mergers, Acquisitions and Divestitures. Mr. Doyle’s clients include Johnson & Johnson, ITT, Arsenal Capital Partners, R.R. Donnelley, Novolyte Technologies, Charter Brokerage, TriQuint Semiconductor and the Doris Duke Charitable Foundation.
In his consulting practice, Mr. Doyle provides services to corporations and non-profit organizations that are focused on improving the value of the organization’s information technology, assets and services. He has executed major projects delivering infrastructure and application projects for both employers and clients including fourteen mergers, acquisitions or divestitures. Mr. Doyle has also served in interim senior technology positions for his clients.
Previously, Mr. Doyle was the Vice President Information Technology (CIO) for Ames True Temper ($500M marketer and manufacturer of non-powered lawn and garden equipment). Prior to Ames, he was the Senior Director, Information Technology for Agere Systems ($3B Semiconductor Company) where he was responsible for I.T. Strategy, Global I.T. Infrastructure, Security and the company’s I.T. outsourcing agreements. Additionally, he has held senior technology positions with Lucent Technologies, Black & Decker, ARINC, and General Electric. Mr. Doyle has over 30 years experience in Information Technology with industry knowledge spanning Manufacturing, Consumer Products, Semiconductor, Telecommunications, Finance and Insurance, Aerospace, Customs Brokerage, Pharmaceuticals, Media and Entertainment and non-profits.
Mr. Doyle received his B.A. from Ohio Wesleyan University, is married and resides in Mendham, New Jersey.
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Lowell Starling, IT Governance Senior Advisor
Before he retired in May 2007, after 40 years of information technology management, Lowell Starling was Vice President of Infrastructure Management at Highmark in Camp Hill, Pennsylvania, where he managed a staff of 430 workers and a budget of $135 million. Mr. Starling was responsible for integrating hardware, software, communications, security, desktops and telephone systems into one company-wide computing resource to support Highmark’s business needs. Throughout his five years in the position, he achieved measurable improvements in service delivery and customer service and was able to save Highmark $31 million in software costs over a six year period. In 2005 Lowell oversaw the opening of Highmark’s state-of-the-art data center near Hershey, Pa. This is one of the few Uptime Institute certified Tier-III and LEEDS Silver certified data centers in the country and recently earned Highmark recognition as the number one Green-IT User by Computerworld magazine.
During this time, Mr. Starling also taught a course on managing informational technology to MBA and MSIS students at Penn State Harrisburg. Between 2003 and 2004, Mr. Starling was also a principal of his High Performance Cultures consulting organization where he worked on an engagement at Callaway Golf to improve the performance of its IT organization in conjunction with Alexis-Gill Inc. Based on engagement surveys, the performance of the IT group improved dramatically after the project.
From 1988 through 2002, Mr. Starling served as Vice President of several other sectors of Highmark, including Network Services, Electronic Commerce and Information Systems. As VP of Electronic Commerce and Network Services, Mr. Starling developed and implemented technologies to link Highmark employees and their trading partners. This included the use of Electronic Data Interchange protocols and designing and operating Wide Area Networks, Local Area Networks, and the infrastructures for Highmark’s connection to the Internet. He also managed the operations of voice equipment and networks, and designed and supported call centers and a company-wide help desk.
In earlier positions, Mr. Starling was responsible for a multi-state network connecting over 4,000 personal computers and 4,000 terminals. He created a separate technology investment budget and positioned the company as a leader in electronic data interchange, imaging, and information warehousing.
Prior to this, Mr. Starling served as Vice President and project manager to develop OSCAR, a state-of-the-art claims processing system. OSCAR became an industry leader for high volume, high productivity claim processing, using expert systems and customer-maintained logic.
Mr. Starling is a board member of the Technology Council of Central Pennsylvania and an Advisory Committee Member for the Information Systems Program at Pennsylvania State University. He received a B.S. in physics from the University of Maryland and an M.B.A from Old Dominion University in Virginia.
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Ravi Chandran, SAP Practice Vice President, CIO
CIO / Business Leader with over ten years in Executive IT management. Specializing in ERP assessment, strategy and implementation – managed several key implementation projects involving SAP, Oracle, Peoplesoft and QAD ERP systems. Over 15 years experience working in manufacturing environments, with a significant background in High Tech & Semiconductor organizations. MBA and Computer Engineering degrees. Expertise in:
- ERP Systems: SAP, Oracle, Peoplesoft, QAD
- IT Cost Efficiency
- Telecom / Networking
- Business Process Improvements / Automation
- Outsourcing/Offshoring strategy & execution
- M&A planning and execution
- Change Management
- IT Strategy & Roadmap Development
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Representative Project Work
A $10M Software Company
- Served as project manager for integration of software company into manufacturing business due to M&A
- Re-negotiated Telecom and other key contracts for 40% cost savings
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A $600M Global Nanotech Company
- Served as VP & CIO
- Created IT Strategy and 5-year roadmap, including implementation plan for SAP
- Initiated SAP HCM project rollout, including selecting a systems integrator and managing successful implementation
- Upgraded TeamCenter PDM system and designed integration with longer-term SAP MDM project
- Re-negotiated Telecom/WAN contracts for significantly increased bandwidth while reducing spend by over 50% resulting in over $500k in annual savings
- Oversaw successful implementation of Microsoft CRM system
- Implemented Web 2.0 technologies throughout company
- Implemented Sharepoint and Microsoft Live communications
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A $500M Global Semiconductor Company
- Served as Director & CIO
- Significant upgrades to SAP & Peoplesoft ERP environments
- Partnered with SAP, Microsoft and Dell on building a new global ERP software & hardware environment (published a joint case study with all three firms after successful implementation)
- Led change management efforts and created IT Steering Committee in order to ensure complete management commitment and buy-in on major initiatives
- Led IT Infrastructure team in design and implementation of Disaster Recovery & High Availability system
- Led IT portion of several acquisitions, which included integration of Oracle and QAD ERP systems into central SAP footprint
- Created interface between SAP ERP and Workstream MES system
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A $150M Semiconductor Company
- Served as CIO
- Upgraded QAD ERP Environment and integrated to Peoplesoft HR
- Implemented Peoplesoft HR throughout company including large manufacturing locations in Florida/Costa Rica and sales offices throughout the world
- Led Y2K initiative
- Led all IT activities for 3 small acquisitions and, eventually, merger into larger company
A $600M Global Nanotech Company
- Led 7 full-cycle implementations of custom ERP system based on QAD MFG/Pro
- Initiated transition from legacy ERP system to SAP
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