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Product Integration and Enhancement
Nihilent offers a wide range of integration services to make the customer’s product work across multiple hardware and software platforms. After understanding the business challenges and the product architecture, Nihilent helps to integrate the product with the customer’s existing infrastructure, newer technologies or platforms, following a well-defined process that ensures smooth transition to the latest technology or platform, while minimizing business risk.
The integration services are available across the technology landscape spanning Globus and Hogan products.
A. Globus
Globus a product of Temenos offers unique, real-time financial support environment to wholesale, retail and investment banks and to other financial institutions. Nihilent provides various product integration capabilities in Globus to financial institutions:
- Support & Maintenance Services: Nihilent’s team of experts is responsible for resolving various issues and incidents that are logged related to the Globus core system and its various interfaces. The incidents are broadly classified as follows:
> Core system Issues
> Local Development Issues
> Globus Interface Issues
> End Of Day Support
> Development and changes related to new requirements enhance day to day banking activities
> Live Support (Example. Fixing Corrupt Account File, problems with FTP line)
- Business/System Requirements Study & Gap Analysis: Nihilent has a core team of experienced Business & Process Analysts with exposure to banking domain and can analyze existing Globus implementation from a People, Process and Technology perspective.
Nihilent’s holistic approach starts with elicitation of requirements from clients by way of workshops and interviews to understand current (“As-Is”) product features, business rules and parameters. The technical analysis includes the understanding of various interfaces with electronic banking channels (ATM, PoS, Internet banking, etc.) and other applications.
The team creates the “Core banking application rollout program” with clear objectives, approach & methodology and delivers accordingly. This includes the data management strategy, testing strategy, risks and impact on bank’s customers and users due to change in technology and processes.
- Product Integration Expertise: Nihilent provides product integration expertise between Globus and other third party application systems/interfaces and products. Various types of these integration interfaces and applications with Globus include:
> Integration with third party and internal Payment systems
> Integration with Internet Banking applications
> Integration with various local-bank clearing and settlement systems
B. Hogan Umbrella System
Nihilent has very good understanding of Hogan umbrella system – a development framework owned by CSC - and its various products like, CIS, CAMS, IDS, IPH, NEPS, RE, ILP, Host to Host and OCS etc. Nihilent provides various products integration capabilities and offerings in Hogan to leading financial institutions. These offerings are:
- Support & Maintenance Services: Nihilent has a team of experts involved in support and maintenance services in the following areas:
> Development of new application using Hogan Architecture
> Hogan Batch scheduling and support
> Functional enhancements in Hogan System
> Hogan Functional Testing
> Conversion of card accounts from legacy system to Hogan.
- Business/System Requirements Study: Nihilent has a core team of System Analysts, Business Analysts, Process Analysts and Domain experts who do an “As Is” analysis of existing Hogan systems from a People, Process and Technology perspective. This facilitates the understanding of various products (like CIS, ILP, IDS etc) and their features, business rules, parameters and helps in obtaining system requirements.
Nihilent has built standard templates and procedures to document Hogan systems covering high-level Landscape, Framework and Context diagrams. These diagrams are useful for a snapshot of architectural view of the individual system and carry out re-engineering initiatives.
The team creates the “Core banking application rollout program” with clear objectives, approach & methodology and delivers accordingly. This includes the data management strategy, testing strategy, risks and impact on bank’s customers and users due to change in technology and processes.
- Product Integration Expertise: Nihilent provides product integration expertise between Globus and other third party application systems/interfaces and products. Various types of these integration interfaces and applications with Globus include:
> Integration with third party and internal Payment systems
> Integration with Internet Banking applications
> Integration with various local-bank clearing and settlement systems
B. Hogan Umbrella System
Nihilent has very good understanding of Hogan umbrella system – a development framework owned by CSC - and its various products like, CIS, CAMS, IDS, IPH, NEPS, RE, ILP, Host to Host and OCS etc. Nihilent provides various products integration capabilities and offerings in Hogan to leading financial institutions. These offerings are:
- Support & Maintenance Services: Nihilent has a team of experts involved in support and maintenance services in the following areas:
> Development of new application using Hogan Architecture
> Hogan Batch scheduling and support
> Functional enhancements in Hogan System
> Hogan Functional Testing
> Conversion of card accounts from legacy system to Hogan.
- Business/System Requirements Study: Nihilent has a core team of System Analysts, Business Analysts, Process Analysts and Domain experts who do an “As Is” analysis of existing Hogan systems from a People, Process and Technology perspective. This facilitates the understanding of various products (like CIS, ILP, IDS etc) and their features, business rules, parameters and helps in obtaining system requirements.
Nihilent has built standard templates and procedures to document Hogan systems covering high-level Landscape, Framework and Context diagrams. These diagrams are useful for a snapshot of architectural view of the individual system and carry out re-engineering initiatives.
- Product Integration Expertise: Nihilent provides expert services to integrate Hogan and other third party application systems/interfaces and products
> Integration of external devices and systems with Hogan applications
> Integration with third party and internal payment systems
> Integration with Internet Banking, Mobile Banking & Phone Banking channels
> Integration with various payments & collection systems
Experience Showcase
- Globus Upgrade: Nihilent functional experts conducted User Acceptance Testing at Nedbank and Standard bank on Globus-T24 upgrade project.
- Hogan Product Upgrade/Enhancement: Nihilent functional and technical experts have managed various Hogan-product upgrade/enhancement initiatives for Nedbank and First National Bank (FNB), Some of these are listed below:
> Nedbank Customer Information System (CIS) Upgrade
> Nedbank Credit Balance Refund
> FNB Lite
- Support and Maintenance: Nihilent functional and technical experts have managed Production Support and Maintenance activities for Nedbank
- Acquisition and Mergers: Nihilent worked on software application merger projects when:
> Nedbank acquired BoE (Bank of Executives), FBC and People’s Bank
> Stanbic Bank Kenya merged with CfC bank to form CfC Stanbic Bank and became a member of Standard Bank Group
The Nihilent Advantage
- Rich exposure in BFSI vertical
- Services ranging from Change Management, Strategy Execution to Software development, modernisation and Testing.
- Established exclusive ODC’s for major clients
- Ready Infrastructure and Processes for providing 24x7 support services
- State of the art tools and technology frameworks
- Dedicated pool of resources for niche technologies such as Globus/T24, Flexcube, Hogan and Vision+
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